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How To Order

Home Delivery & Shipping

Place your order before Monday at midnight and get it delivered on Thursday at the following areas for $30 flat rate or free on orders above $300.

Toronto Aurora Vaughn
North York Newmarket Brampton
Markham Concord Etobicoke
Scarborough Richmond Hill Mississauga

For other areas

Place your order before Thursday at 8 am, and it will ship on the following Monday or Tuesday. We ship all our products across Canada – rates will be calculated at checkout. Canada-wide Free shipping for Orders above $500.

We ship all orders through a third-party carrier and are not responsible for any shipping delays once your package has left our farm. While we do our best to ensure timely delivery, transit times may vary due to factors beyond our control. Thank you for your understanding!

Preferences and Instructions

To help us deliver your farm-fresh products seamlessly, please review the following information and provide any special instructions that apply in the Additional Notes section during the checkout process when submitting your order:

1. Cooler or Storage Instructions
If you’re not home, leave a cooler with ice packs at your door to keep your products fresh.
2. Parking Details
Include specific parking instructions (e.g., driveway, visitor parking, or street parking).
3. Buzzer or Gate Access
For apartments or gated communities, provide buzzer codes or gate entry instructions.
4. Drop-Off Location
Specify where you'd like your order delivered (e.g., front porch, garage, or side door).
5. Pet Awareness
Inform us of any pets on the property and their temperament to ensure a safe delivery.
6. Weather Protection
If possible, provide a shaded or covered area for delivery during hot or rainy weather.
7. Time Preferences
We’ll notify you 30 minutes before delivery and send a picture once your products arrive, though exact times can’t be guaranteed.
8. Building Concierges
If applicable, confirm if your building’s concierge can accept deliveries on your behalf.
9. Neighbour Assistance
If you won’t be home, let us know if a neighbour can accept the delivery for you.
10. Security Features
Inform us about cameras, motion sensors, or alarms that might affect delivery access.
11. Contact Information
Provide a phone number or email where you can be reached during delivery.
12. Community Rules
Share any HOA or building rules we need to follow (e.g., parking restrictions or quiet hours).
13. Special Instructions for Fragile Items
Many of our products, such as milk, yogurts, kefir, and soft cheeses, are in glass jars, so please handle them with care when unpacking. We do our best to pack all items securely to prevent breakage.
14. Stairs or Accessibility
Note if there are stairs, elevators, or other accessibility considerations at your location.
15. Alternate Drop-Off Days
If your regular delivery day doesn’t work, let us know so we can find a better time.
16. Preferred Communication
Indicate how you’d like to be contacted on delivery day (call, text, or email).
17. Large Orders
Mention if the delivery includes a large order that may require extra time or attention.
18. Additional Instructions
Share anything else you think might help us ensure a smooth delivery experience.

PICKUP AT FARMER'S MARKET

Secret Lands operates a stand at several Farmer’s Markets on Saturdays in and around Toronto, where we’d love to meet you, chat, and share our delicious meat, cheese, and other goodies with you.

You can shop at the market, pre-order our delicious products online, and select Pick Up from your local market at checkout.

St. Lawrence Market

92-95 Front Street East, Toronto
North Market
Saturdays, 6 am – 2 pm

Evergreen Brick Works

550 Bayview Avenue, Toronto
Saturdays, 8 am – 1 pm

Wychwood Barns

601 Christie Street, Toronto
The Stop Farmers’ Market
Saturdays, 8 am – 1 pm

 

Pick up at the farm

733792 West Back Line Proton Stn, On N0C 1L0

10:00 AM -6:00 PM

+1 (647) 832-7808

Farm-Gate Store Hours
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We are open 7 days a week from 10 am to 6 pm.

We welcome customers to visit our farm and browse our many wonderful products. We are located at 733792 West Back Line, Proton Station, Ontario.

Pre-orders and Pickup Hours
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You may stop by our farm or pre-order online to pick up your order between 10:00 AM – 6:00 PM; If you need to make arrangements for pickup outside these hours, please get in touch with us at (647) 832-7808 or [email protected]

Private Events
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For private events and reservations please get in touch with us at (647) 832-7808 or [email protected]

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